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Terms of delivery

Where do we deliver to?
We deliver within the territory of Bulgaria using our own logistics as well as the services of a courier (Speedy). You can request delivery to a specific address or to a Speedy office.
The products are delivered appropriately packed for the transport services used.

Delivery timeframe
For orders placed before 14:00 on a working day, delivery is the next day. For orders placed after 2:00 p.m., delivery is within 48 hours.
For small towns that are not visited by a courier every day, delivery may take up to 3 days.

How much does shipping cost? 
For orders over BGN 90, delivery is free. For orders below this value a fixed delivery fee of BGN 6.00 is applied.

Wines and vintages
We try to keep all wines from our portfolio available. However, it is possible that if a previous vintage is sold out, some wines may stay out of stock until the new vintage is bottled. In rare cases, we may deliver wines from a different vintage from the one shown on the site.

Delivery of the poducts 
The wine is handed over to the customer or a third person of legal age, who accepts and confirms receipt by signing the accompanying documents. The wine can only be handed over to a person of legal age as confirmed at the time of delivery. If the person receiving the shipment is below legal age, the shipment will be returned to the supplier, and the delivery costs will be at the expenses of the customer. 
If the customer can not be reached at the address provided by him/her within the delivery period or if access is not provided, the shipment is returned to the warehouse. The customer can confirm his/her wish to receive the products in consequence, in which case he/she will assume the costs for the consequent delivery. In this case, a new delivery period starts from the moment of confirmation according to the previous sentence.